Technology is a significant investment and it pays to protect IT systems from costly downtime. From on-site support options to comprehensive notebook protection, you get the level of award-winning support and outstanding service quality you need for all your systems.
VirtualTechies provide priority-access software and hardware support from experienced technicians. We also offer extensive application support for over 100 different types of client applications.
Types of Support Offered
Hourly – includes small scale Installations, troubleshooting on both emergency and non-emergency technical issues.
Maintenance Contracts – includes regular system maintenance, software and hardware upgrades, and database and network administrative duties.
Project Based – includes large-scale installations, company-wide rollouts, and major disaster recovery. These normally span anything from days to months.
The following are some of the support services that we offer:
- Basic Troubleshooting problems
- Online and Telephonic Support
- Call outs
- Maintenance Contracts
- Data Recovery
- Patch Management
- Antivirus Updates
- PC and IT Health Checks
- Backup / Restore
- SQL Administration
- Network Administration and more…