Technology is a significant investment and it pays to protect IT systems from costly downtime. From on-site support options to comprehensive notebook protection, you get the level of award-winning support and outstanding service quality you need for all your systems.

 

VirtualTechies provide priority-access software and hardware support from experienced technicians. We also offer extensive application support for over 100 different types of client applications.

 

Types of Support Offered

Hourly – includes small scale Installations, troubleshooting on both emergency and non-emergency technical issues.

Maintenance Contracts – includes regular system maintenance, software and hardware upgrades, and database and network administrative duties.

Project Based – includes large-scale installations, company-wide rollouts, and major disaster recovery. These normally span anything from days to months.

 

Support Services

The following are some of the support services that we offer: 

  • Basic Troubleshooting problems
  • Online and Telephonic Support
  • Call outs
  • Maintenance Contracts
  • Installations
  • Data Recovery
  • Patch Management
  • Antivirus Updates
  • PC and IT Health Checks
  • Outsourcing
  • Backup / Restore
  • SQL Administration
  • Network Administration and more…